WhatSaaS — Multi-Tenant WhatsApp Sales & Support : Chatbots, Flow Builder & API Access PHP Script is a software solution designed to enable businesses to integrate WhatsApp messaging into their sales, support, and customer engagement workflows. It provides a comprehensive platform, typically built as a PHP script, that allows multiple tenants (companies or users) to manage their WhatsApp communications independently within a shared system.
WhatSaaS is a multi-tenant SaaS platform built with Next.js that provides a complete infrastructure for businesses to offer WhatsApp sales, support, and automation solutions to their own customers . It functions as a white-label system, allowing agencies and developers to deploy and monetize a fully-featured WhatsApp Business Platform under their own brand.
Features of WhatSaaS - Multi-Tenant WhatsApp Sales & Support Script
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Multi-Tenant Architecture : Supports multiple businesses or users on a single platform, each with their own separate WhatsApp accounts and data management.
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WhatsApp Chatbots : Build automated chatbots to handle common inquiries, collect customer information, or guide users through sales funnels, reducing the need for manual intervention.
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Flow Builder : Visual interface to create complex conversation flows and automation sequences without coding, enabling customized customer journeys and support workflows.
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API Access : Provides API endpoints so developers can integrate WhatsApp messaging capabilities into their existing applications, CRMs, or websites.
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Sales & Support Automation : Automate responses, appointment booking, order processing, FAQs, and more, enhancing customer service efficiency.
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Broadcast & Campaigns : Send bulk messages, notifications, or marketing campaigns to targeted customer segments via WhatsApp.
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Message Templates & Media Support : Support for rich media messages, templates, and interactive message types to improve engagement.
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Dashboard & Analytics : Monitor message delivery, responses, customer interactions, and performance metrics to optimize campaigns.
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Secure & Compliant : Ensures data security and compliance with WhatsApp Business API policies.
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Self-Hosted PHP Script : The solution is typically distributed as a PHP script that can be hosted on your own server, giving you control over your data and customization options.
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Complete Data Isolation : Each tenant (client/customer) has independent accounts, configurations, and data separation, ensuring privacy and security .
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White-Label Ready : Ideal for agencies and SaaS providers looking to offer WhatsApp solutions to multiple clients from a single deployment .
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AI-Powered Conversations : Supports advanced AI agents with file processing capabilities, multi-action function calling, and automated CRM management .
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Smart Automation : Capable of qualifying leads, handling FAQs, and providing instant support around the clock .
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Visual Workflow Designer : An intuitive, drag-and-drop interface to create complex conversation flows and automated sequences without writing code .
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Conditional Logic : Build keyword-based smart reply flows with conditional nodes and branching paths for sophisticated automation scenarios .
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Real-Time Conversations : Send and receive text, images, videos, and voice notes, with support for message reactions .
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WhatsApp Group Support : Full management of group messaging, media synchronization, and delivery tracking .
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Roles & Departments : Granular, role-based permission system with team assignment and chat visibility controls .
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Collaborative Inbox : Shared workspace for support teams to manage conversations efficiently.
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Kanban Pipeline : Visual, drag-and-drop CRM for tracking leads through your sales pipeline .
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Custom Contact Fields : Store personalized data fields for each contact to enable targeted communication .
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Bulk Import/Export : Manage contacts efficiently via Excel (XLSX) file imports and exports .
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Campaign Scheduling : Asynchronous queue system for timed message broadcasts and automated lead creation .
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Targeted Messaging : Send bulk campaigns to segmented contact lists.
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Stripe Integration : Built-in subscription management and recurring payment processing .
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SaaS-Ready Billing : Complete structure for offering tiered pricing plans to your tenants.
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Comprehensive API Access : REST API for external connectivity, allowing integration with WordPress plugins, CRMs, e-commerce platforms (like WooCommerce), or custom applications .
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Webhook Support : Audit logging and real-time event notifications via webhooks .
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Modern Stack : Built on Next.js (React framework) for optimal performance and scalability .
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Full Source Code : Complete source code access enables deep customization and white-labeling.