Z Desk - Support Tickets System with Knowledge Base and FAQs PHP Script is a comprehensive web-based application designed to streamline customer support and helpdesk operations. Built with PHP, it provides a set of features to manage support tickets, provide self-service resources, and improve communication between users and support teams. Z Desk is a whole assist ticketing system designed to streamline purchaser assist. It incorporates choices like keep chat, article posting, and FAQs administration. The system permits for creating a lot of departments and individual roles, tailored to satisfy your specific desires.
Features of Z Desk - Support Tickets System
- Mobile Nice
- LTR/RTL Theme Construction
- Simple Arrange Wizard
- Helps PHP 7.4 to eight.5
- AI Creator (Requires OpenAI)
- 2FA (by E-mail)
- E-mail to Ticket (E-mail Piping)
- Dashboard and Statistics
- Quite a few Departments
- Assign Quite a few Clients to Departments
- Ticketing System
- Customer Ticketing
- Reside Chat for Registered Clients
- Ticket Historic previous
- Ticket Strategies
- Ticket Notes with File Attachments
- Ticket Duties
- Auto Shut Tickets
- Envato Purchase Code Verification for Tickets & Chats
- Generate Evaluations (.pdf)
- E-mail and Website Notifications
- Knowledge Base
- Logged-in Clients Solely Content material materials Risk (Articles, FAQs)
- Social Media Sharing for Articles
- Helpful/Not Helpful Voting
- FAQs Administration
- Bulletins Module
- Limitless Client Roles
- Limitless Staff Members
- Canned Replies with Placeholders
- Custom-made Fields (Tickets Creation Area)
- Assign Tickets to Brokers
- Change Ticket Division
- Change Ticket Priority
- Change Chat Division
- Option to Current All Tickets or Solely Assigned (Roles)
- 3 Colors for Public Pages
- Generic Client Login and Registration
- Login with Username and E-mail Sort out
- Social Login with Fb, Google, Twitter, and VK
- Google reCaptcha
- Secured In opposition to XSS, SQL Injection, and CSRF
- Timezone Adaptive In response to Every Client’s Setting
- Add Client from Admin Panel
- Edit Client, Client Profile Settings
- Clients Guidelines and Search with Completely totally different Filters
- Date and Time Codecs
- Password Energy Setting
- Clients Invite System
- E-mail Verification for Registration
- Ship E-mail to Registered Client
- E-mail Templates
- Backup Selections
- Cookie Consent Popup
- Deal with Energetic Lessons
- Keep in mind Me Risk
- Reset Password
- Maintenance Mode
- Custom-made Pages
- Pages Administration
- Helps SMTP
- Ship Check out E-mail
- Google Analytics
- Ajax Based
- Translation Ready
- CodeIgniter 3
- Bootstrap 5 (Most essential Website)