Z Desk v3.0 - Support Tickets System with Knowledge Base and FAQs

Z Desk - Support Tickets System with Knowledge Base and FAQs PHP Script is a comprehensive web-based application designed to streamline customer support and helpdesk operations. Built with PHP, it provides a set of features to manage support tickets, provide self-service resources, and improve communication between users and support teams. Z Desk is a whole assist ticketing system designed to streamline purchaser assist. It incorporates choices like keep chat, article posting, and FAQs administration. The system permits for creating a lot of departments and individual roles, tailored to satisfy your specific desires.

Features of Z Desk - Support Tickets System

• Mobile Nice
• LTR/RTL Theme Construction
• Simple Arrange Wizard
• Helps PHP 7.4 to eight.5
• AI Creator (Requires OpenAI)
• 2FA (by E-mail)
• E-mail to Ticket (E-mail Piping)
• Dashboard and Statistics
• Quite a few Departments
• Assign Quite a few Clients to Departments
• Ticketing System
• Customer Ticketing
• Reside Chat for Registered Clients
• Ticket Historic previous
• Ticket Strategies
• Ticket Notes with File Attachments
• Ticket Duties
• Auto Shut Tickets
• Envato Purchase Code Verification for Tickets & Chats
• Generate Evaluations (.pdf)
• E-mail and Website Notifications
• Knowledge Base
• Logged-in Clients Solely Content material materials Risk (Articles, FAQs)
• Social Media Sharing for Articles
• Helpful/Not Helpful Voting
• FAQs Administration
• Bulletins Module
• Limitless Client Roles
• Limitless Staff Members
• Canned Replies with Placeholders
• Custom-made Fields (Tickets Creation Area)
• Assign Tickets to Brokers
• Change Ticket Division
• Change Ticket Priority
• Change Chat Division
• Option to Current All Tickets or Solely Assigned (Roles)
• 3 Colors for Public Pages
• Generic Client Login and Registration
• Login with Username and E-mail Sort out
• Social Login with Fb, Google, Twitter, and VK
• Google reCaptcha
• Secured In opposition to XSS, SQL Injection, and CSRF
• Timezone Adaptive In response to Every Client’s Setting
• Add Client from Admin Panel
• Edit Client, Client Profile Settings
• Clients Guidelines and Search with Completely totally different Filters
• Date and Time Codecs
• Password Energy Setting
• Clients Invite System
• E-mail Verification for Registration
• Ship E-mail to Registered Client
• E-mail Templates
• Backup Selections
• Cookie Consent Popup
• Deal with Energetic Lessons
• Keep in mind Me Risk
• Reset Password
• Maintenance Mode
• Custom-made Pages
• Pages Administration
• Helps SMTP
• Ship Check out E-mail
• Google Analytics
• Ajax Based
• Translation Ready
• CodeIgniter 3
• Bootstrap 5 (Most essential Website)